The US Internet retailer Amazon has to remove its Wi-Fi order buttons in Germany from the market. The Higher Regional Court of Munich has banned the company today to continue selling detergents, coffee and other everyday necessities.
The stick-on buttons with only the respective manufacturer’s logo led to non-transparent orders. Clear information on content, price and the clear indication of a paid order were missing, judges ruled. Amazon infringes the laws for Internet commerce.
No information on use
The consumer center of the German state of North Rhine-Westphalia had sued. She had already got right before the Munich Regional Court in the first instance. How many customers use such order buttons at all and which sales Amazon does with it, the company did not want to communicate.
On Amazon Dash Buttons are only the brand logos of each manufacturer, but no information on price or content. What the customer ordered, he decided when installing the app. However, details and prices may change. Amazon can provide about a comparable replacement product.